| "TWO BROTHERS TURN HOBBY
INTO THRIVING CAR BUSINESSWeekends spent taking moms car apart are familiar to
many American teenagers. But a pair of brothers have used their youthful hobby to start a
successful family business
" So read an Oregonian feature story not long
ago about Ben and Raymond Dibb, founders of T. Scandia Motors.
T. Scandia Motors has opened its door to Saab and Volvo customers
because of the love Ben and Raymond have felt for Swedish cars ever since 1963, when their
mother, Theresa, brought home her first |
| 122 Volvo in Thailand. When the
boy's father died, well-meaning relatives tried to persuade Theresa to trade in the
Volvo for a cheaper Japanese car. But she insisted on keeping the Volvo because she
didn't want to compromise her children's safety.
As the boys entered their teenage years, most of their buddies had
eyes more on girls, but Ben and Raymond were preoccupied with Volvo. By then, the family
car was a 144 Volvo, and Ben and Raymond helped with maintenance by "fixing" it,
regardless of |
 |
| whether or not the car actually
needed fixing. When Ben was 16, he managed to get his mother to persuade the service
manager at a Volvo dealer in Bangkok to let him work there for a summer. Because Raymond
was too young to work, he spent his summer in the Volvo showroom with a friend of
his mother who happened to be Volvo sales. With Raymonds knowledge of and enthusiasm
for Volvo, he managed to close two sales to parents of his friends. And, while both boys
were still too young to drive the cars they so loved, they took it on themselves to write
a personal letter to Volvo AB home office in Göteburg about the overheating problems
facing Volvo owners in Thailand's tropical climate.
Later, after graduating from a commerce school in Thailand, Ben
still had his heart set on a career in the car business. This time, he managed to persuade
his mother to take the step of sending him all the way to Portland Community College to
study automotive technology. He began in 1981 and, while in school, got to know and love
Saab, too, through part-time work at a local Saab service business. In 1983, he was joined
at the college by Raymond, who came to study toward a degree in business.
In 1985, the brothers persuaded their mother to take
perhaps the biggest step of allinvesting in T. Scandia Motors, the business of their
dreams. Soon after, sisters Regina and Susie brought their skills and educational
backgrounds into the endeavor, making T. Scandia not just a family business but a whole
family business.
All of which follows precisely the philosophy that this
family lives and works by: strength in togetherness and mutual respect. "Of all the
things our mother taught us growing up, we remember two lessons above all," says
Regina. "One comes from the story about twigs, about how a single twig can be broken
effortlessly and yet a bundle of twigs can be as strong as a pillar. From this lesson we
learned to stick together, to help one another. The other lesson was the Golden Rule,
about how we should always treat others as we want to be treated ourselves. These lessons
translate into a personal and professional philosophy. And that philosophyin
addition to our love for Saab and Volvois what drives our business practice at T.
Scandia Motors.
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